If you read many "healthy living" or fitness blogs, you may have heard of pv.body, a new subscription service that delivers workout clothes to your door each month.
You may have heard glowing reviews about how the clothes that are selected are just like something you would pick out for yourself and that they fit perfectly on the first try.
You may have even read on their website that each package is valued at over $100 and you're getting a bargain for the low price of $49.95 per month!
Well... you won't hear that here.
At least not based on my experience so far...
I received an email from pv.body just after Christmas, tempting me with a 40% off deal for first time subscribers. I'd checked out their page before but couldn't justify the $49.95 price tag.
But for 40% off, I figured that I would treat myself since I'd read so many great things on other blogs about the service. I bit the bullet and signed up.
pv.body has you fill out a survey telling them the type of workout clothes you typically love, the style you go for and the workouts you prefer. Then they assign you a style, and the clothes you receive are supposed to reflect your answers.
I filled out my survey and was told I was a "Fit Fashionista" - my order said I'd receive the "Cardio Queen" package and also said I'd be getting a free t-shirt!
All good things so far, right?
But that's where the good experience started to go downhill... I placed my order and the 40% off coupon code didn't take. Instead, I was charged the full amount.
I emailed customer service immediately to inform them of the error, only to receive an automated email telling me they were backlogged with the holiday and would respond ASAP.
Except they didn't respond. I followed up via email and left two messages via phone. Still no response.
Finally, on my third try I got in touch with a human being, and she was a doll. She credited my account for the 40% off and gave me a status update that my package would be delivered today! What luck!
Sure enough, when I got home there was a bright pink package waiting for me!
I opened it right away, excited to see what pv.body had picked out for me! There were two items enclosed - the "Cardio Queen" top and bottom... but no free t-shirt...
First, I opened the Performance Sportswear by American Apparel tights, a value of $48 according to American Apparel's website. Bright blue, full-length and a key pocket in the waistband. They looked a bit small, but fit like a glove. Definitely something I'd have picked on my own.
Then I opened the Nux USA Infinity Adjustable T-Back Cami. Basic black, built-in shelf bra, nothing fancy. $45 value according to the NUX USA site. Not necessarily something I'd pick out for myself (I like bold colors and ridiculous patterns), but I figured a black tank is versatile.
And then I noticed the deodorant marks on it. And I hadn't tried it on yet.
Sorry pv.body... there's something inherently disgusting about receiving an item in the mail with someone else's pit marks on it... and yes, I get that if I try stuff on in the store it might have someone else's deodorant on it - but when I have something mailed to me, I have different expectations.
I did try the tank on (once I got past the "yuck" factor) and it was too small anyway - we'll see how the exchange process goes...
First impressions are hard to get over... my discount wasn't applied, I didn't receive a free t-shirt despite what my order indicated when I placed it and I got a tank with someone else's deodorant on it.
Oh, and the "over $100 value in each package" as described on their site? Not quite. My package was valued at $93 per the manufacturer websites... At $49.95 per month I am pretty sure I can get a better deal on the sale rack at TJMaxx.
Yeah... not impressed.
Should I stick it out and see what next month holds?
Or should I say "eff it" and be done with it?